BBE
Broadband Business Engine

The Broadband Business Engine (BBE) is a system that simplifies business processes in broadband networks and is built for network operators that want total control of the fulfillment-, assurance and billing processes. BBE is built around a framework that contains the business logic and external interfaces towards underlying network management systems, databases and other OSS/BSS platforms.
A network operator faces a number of challenges in their day-to-day business, ranging from management of customers, products and subscriptions for multiple service providers and up-to-date statistics on what is happening in the network to service troubleshooting and management of roll-outs in new areas.

BBE aids the network operator in these challenges by supporting a wide range of functionality such as:

- Service, and product management
- Service Provider management
- Customer and subscription management
- Inventory management and
- Troubleshooting

The Broadband Business Engine framework can be used “as-is” in order to serve as a business layer between external OSS/BSS systems and underlying network management systems, or the framework can be equipped with any of the following fully integrated applications:

- BBE Admin
This is the BBE Core administration tool, allowing the Network Operator to mange some of the “behind the scenes” functionality, such as security- and inventory management

- SMT (Subscriber Management Tool)
This is the customer management application, allowing the Network Operator, or Service provider, to manage services, products, customers and subscriptions. This application is also used to define the logic around subscriptions, such as terms and conditions and also to create powerful statistics- and marketing reports.

-  HMT (Helpdesk Management Tool)
This is the troubleshooting application, allowing helpdesk personnel to troubleshoot a customers’ connection and services.

- SSP (Service Selection Portal)
The SSP is a complete web portal solution, allowing end customers to manage their subscriptions without any involvement from the Service Provider or Network Operator.

The Broadband Business Engine offers cost efficient business operation by having all functionality in the same framework, with the same look and feel and cross-application functionality. Thanks to the flexible business logic in the framework, the Broadband Business Engine does not only enable Service Providers to create innovative product offerings and differentiation, but also enables powerful marketing- and statistics report generation.
The Broadband Business Engine framework is built on the TMF NGOSS standards, offering the flexibility to easily integrate external applications by using the SID model and clear mapping of supported eTOM processes.